Delivery

 

Get help with Delivery.

Text us at 626-696-6262, or ask for help in live chat on main page. 

 

What's your service hours

Same-Day Delivery: we accept orders from Monday - Friday 10 AM – 9:00 PM and Sunday 10 AM - 7:00 PM . 365 days a year.

Next-Day & Online Ordering: 24 hours per day

What is the cut-off time for next day delivery ?

The cut off time for placing a next day delivery is 11:59 pm.

 

Am I required to sign for my Delivery?

Yes, you must be present to sign for the delivery. The driver will check your driver's license then ask for your signature. By law, the receipt must match the recipient.

 

How do I pay?

Please choose Cash or Credit Card (3% process fee) at check out. Then you pay to our delivery employee. 

 

Do you charge the delivery fee?

We charge a $5 flat-rate delivery fee for all orders.

 

How much should I tip?

The tip is not included. Tips are highly encouraged to keep our delivery team motivated. We are created to provide excellent service. 

 

I received Delivery and have an issue. 

Contact us immediately at 626-696-6262; we will make it right for you.

Return policy

All our products are tracked by government and due to the regulation return with refund or exchange is not allowed once the item is sold. While we care about the feeling and experience of our valued customers. So we may provide return with refund or exchange for defective products only. We also highly recommend our customers to check the items with our drivers to make sure everything is correct before making a payment.  Thank you for your understanding.

 

Membership

 

What is Calevate Club Member ?

We are a membership wholesale club in the cannabis industry. We are dedicated to bringing our members the best brand-name merchandise with a great discount.

 

What kind of discount do I get?

Same-Day Delivery - 10% off on all items 

Next-Day Delivery - 20% off (at check out, choose next-day, an additional discount will show up)

 

How Do I Join?

Click "Join the Club" for full instructions.

I have membership but why am I only getting 10% off? 

Membership gets 10% off on the original price. In another words the price you see is the discounted price. And additional 10% on next day delivery.

 

Is there a contract for membership?

No, you can cancel the membership anytime you want. No contract.

But there will be a $49 reactivation fee to reactive your membership.

 

Can I order without being a member?

Yes, and you will receive the same excellent service we offer. But not the wholesale price for cannabis.

 

How does membership save me so much money?

Like other membership stores, we make no profit to sell the products to our members.

 

Do you offer refunds on membership?

Yes, if you do not like our service, we provide you a full refund of the membership fee. That simple

 

Order Limits

 

What is the minimum order for delivery?

$40 exclude Tax.

 

How much can I order without a medical card?

28.5 grams of flower (1 ounce) or 8 grams of concentrates (including vaporizer cartridges and edibles) per business day.

 

How much can I order with a medical card?

28.5 grams of flower (1 ounce) or 64 grams of concentrates (including vaporizer cartridges and edibles) per business day.

 

Taxes

 

How much will I pay in taxes?

Los Angeles

State Cannabis Excise: 15%

County Cannabis: 10% recreational or 5% medical

Sales: 9.5%

 

How much will I save on taxes with a medical card?

5% on Tax.

 

Do you support MMIC?

Yes, upload a medical card, place an order leave a note in comment section. letting us know you have an MMIC, we will adjust the price for you.